Training Areas

Business Management
(including but not limited to the following areas)

• Change Management
• Entrepreneurship and Innovation
• Human Resource Management
• Performance Management
• Process Improvement (via Six Sigma)
• Project Management
• Quality Management
• Service Management
• Statistical Analysis for Business
• Strategic Leadership and Coaching
• Supervisory Skills
• Team Building

Accounting, Finance and Taxation
(including but not limited to the following areas)

• Accounting for Non-financial Managers
• Anti-Money Laundering and Counter-Terrorist Financing Compliance
• Auditing
• China Taxation
• Financial Planning
• Financial Reporting
• Funds Management
• International Taxation
• Investment Analysis
• Management Accounting
• Strategic and Financial Decision Making
• Securitization

Workplace Skills
(including but not limited to the following areas)

• Communication Skills (with Enneagram/ Neuro-Linguistic Programming (NLP))
• Complaint Handling Skills
• Conflict Resolution
• Interview Skills
• Negotiation Skills
• Presentation Skills
• Problem Solving Skills
• Social Etiquette
• Stress Management
• Time Management
• Intergenerational Communication

Sales, Marketing and Public Relations
(including but not limited to the following areas)

• Brand Management
• Creative Thinking
• Crisis Management
• Customer Relationship Management
• Customer Services Skills
• E-Marketing
• Market Analysis
• Market Research Techniques
• Media Relations
• O2O and Digital Marketing

Language and Communication
(including but not limited to the following areas)

• Chinese Business Writing
• English Business Writing
• Communication in Putonghua
• Communication in Japanese
• Communication in Spanish
• English for Business Communication

Hospitality, Tourism and Food
(including but not limited to the following areas)

• Airline Operations and Management
• Club Operations and Management
• Conference Operations and Management
• Cruise Operations and Management
• Cold Chain Management
• Event and Banquet Management
• Food & Beverage Operations and Management
• Food Hygiene
• Nutrition and Food Allergen
• Front Office Operations and Practices
• Housekeeping Operations and Practices
• Inbound Tour Guiding Skills and Practices
• Management of MICE Events
• Outbound Tour Escorting Skills
• Spa Operations and Management
• Tourism Events Management
• Transport and Logistics Management
• Travel Agency Operations
• Visitor Attraction Management
• Wines and Spirits Management

Law and Mediation

Social Sciences
(including but not limited to the following areas)

• Counselling
• Elder Abuse
• Environmental, Social and Governance (ESG) Reporting
• Mental Health
• Rehabilitation of Intellectual Disability

Information Technology
(including but not limited to the following areas)

• Computer Graphics & Multimedia Production
• Data Management
• Internet Business Start-up
• Mobile Apps Development
• Networking System Security and Firewall
• Webpage Design
• Windows Applications

Occupational Safety, Facility Management and Property Management
(including but not limited to the following areas)

• Fire Safety
• Occupational Health and Hygiene
• Quality Assessment
• Risk Assessment & Management
• Safety Management
• Safety Auditing
• Safety Technology