Training Topics

Business Management
(including but not limited to the following areas)

  • Change Management
  • Entrepreneurship and Innovation
  • Human Resource Management
  • Performance Management
  • Process Improvement (via Six Sigma)
  • Project Management
  • Quality Management
  • Service Management
  • Statistical Analysis for Business
  • Strategic Leadership and Coaching
  • Supervisory Skills
  • Team Building

 

Accounting, Finance and Taxation
(including but not limited to the following areas)

  • Accounting for Non-financial Managers
  • Anti-Money Laundering and Counter-Terrorist Financing Compliance
  • Auditing
  • China Taxation
  • Financial Planning
  • Financial Reporting
  • Funds Management
  • International Taxation
  • Investment Analysis
  • Management Accounting
  • Strategic and Financial Decision Making
  • Securitization

 

Workplace Skills
(including but not limited to the following areas)

  • Communication Skills (with Enneagram/ Neuro-Linguistic Programming (NLP))
  • Complaint Handling Skills
  • Conflict Resolution
  • Interview Skills
  • Negotiation Skills
  • Presentation Skills
  • Problem Solving Skills
  • Social Etiquette
  • Stress Management
  • Time Management
  • Intergenerational Communication

 

Sales, Marketing and Public Relations
(including but not limited to the following areas)

  • Brand Management
  • Creative Thinking
  • Crisis Management
  • Customer Relationship Management
  • Customer Services Skills
  • E-Marketing
  • Market Analysis
  • Market Research Techniques
  • Media Relations
  • O2O and Digital Marketing

 

Language and Communication
(including but not limited to the following areas)

  • Chinese Business Writing
  • English Business Writing
  • Communication in Putonghua
  • Communication in Japanese
  • Communication in Spanish
  • English for Business Communication

 

Hospitality, Tourism and Food
(including but not limited to the following areas)

  • Airline Operations and Management
  • Club Operations and Management
  • Conference Operations and Management
  • Cruise Operations and Management
  • Cold Chain Management
  • Event and Banquet Management
  • Food & Beverage Operations and Management
  • Food Hygiene
  • Nutrition and Food Allergen
  • Front Office Operations and Practices
  • Housekeeping Operations and Practices
  • Inbound Tour Guiding Skills and Practices
  • Management of MICE Events
  • Outbound Tour Escorting Skills
  • Spa Operations and Management
  • Tourism Events Management
  • Transport and Logistics Management
  • Travel Agency Operations
  • Visitor Attraction Management
  • Wines and Spirits Management

 

Law and Mediation


 

Social Sciences
(including but not limited to the following areas)

  • Counselling
  • Elder Abuse
  • Environmental, Social and Governance (ESG) Reporting
  • Mental Health
  • Rehabilitation of Intellectual Disability

 

Information Technology
(including but not limited to the following areas)

  • Computer Graphics & Multimedia Production
  • Data Management
  • Internet Business Start-up
  • Mobile Apps Development
  • Networking System Security and Firewall
  • Webpage Design
  • Windows Applications

 

Occupational Safety, Facility Management and Property Management
(including but not limited to the following areas)

  • Fire Safety
  • Occupational Health and Hygiene
  • Quality Assessment
  • Risk Assessment & Management
  • Safety Management
  • Safety Auditing
  • Safety Technology