• 中六學歷程度；或
• 中五學歷程度及兩年或以上工作經驗；或
• 持有由僱員再培訓局頒發的屬資歷級別第三級的證書或同等資歷，以及具兩年或以上工作經驗；及
• 基本入讀資格

• 豁免學費 (沒有收入或每月收入為$14,000或以下)
• $825 (高額資助學費 - 每月收入為$14,001至$22,000)
• $2,750 (一般資助學費 - 每月收入$22,001或以上)

(出席率達80%及通過課程評核方可獲發畢業證書。)

• Skills for understanding the main ideas and extracting specific information in English-speaking contexts

  1. Skills for identifying main ideas and specific information

     - Listen for ideas main ideas, facts, and patterns
     - Understand and analyze the content (5 W and 1H)
     - Techniques of recognizing the important ideas
     - Identify and understand ambiguity, implied meaning, spoken nuances, connotations beyond literal meaning , common idioms and slangs
     - Read body language and tone
     - Integrated skills with writing
        - Note taking skills

  2. Listening in the workplace

     - Descriptions and explanations
       - Briefing on a study
       - Reporting details of events
     
     -  Discussions and meetings
       - Promotion of new products/ services

• Skills for understanding the entire message in oral communications

  1. Active and empathic listening skills for helping people to express:

     - Express brief verbal affirmations for building trust and showing concerns

     - Acknowledge feeling s and mirror moods

     - Techniques of a sking open ended questions

     - Use the same tone and wordings to show understanding through paraphrasing and summarizing

  2. Listening in the workplace

     - Advice and suggestions
       - Understanding customers’ requests and complaints
     - Arguments and evaluations
       - Presentation of tender proposals

• Form Six; or Form Five with at least two years’ working experience; & Pass entry test; or
• Holder of “Foundation Certificate in Workplace English (Listening & Speaking) II (Part-time)” of ERB, or equivalent; and
• General Admission Criteria

* Final Oral Examination is not included in training hours. Trainees are required to sit for the final oral examination beyond training hours.