Understanding and Initiating Social Talks

- Introduction and Greetings

- Asking Questions

- Job Routines

- Simple Social Talks

Describing People and Things

- Describing People

- Inference Skills and Describing Places

- Listening for Details and Describing products

- Comparing

- Making Simple Presentations

Listening and Speaking for Workplace Situations

- Common Pronunciation Mistakes

- Asking for information and directions

- Suggesting, proposing and advising

- Offering, accepting and refusing

- Requesting and replying

- Complaining, apologizing and forgiving