豁免學費或有學費資助#
預計開班日期:待定
- Form Six;or Form Five with at least two years’ working experience;and pass the entry test;or
- Holder of “Foundation Certificate in Workplace English (Listening & Speaking) II (Part-time)” of ERB, or equivalent; and
- General Admission Criteria
- Effective communication skills for face-to-face or telephone interactions
- Greeting
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Responding to customers’ enquiries / giving routine replies
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Handling complaints
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Closing the conversation appropriately
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Follow up actions
- 豁免學費 (沒有收入或每月收入為$14,000或以下)
- $1,125 (高額資助學費 - 每月收入為$14,001至$22,000)
- $3,750 (一般資助學費 - 每月收入$22,001或以上)
(出席率達80%及通過課程評核方可獲發畢業證書。)
電話 | 3442 6359 |
電郵 | erb@scope.edu |
* Final Oral Examination is not included in training hours. Trainees are required to sit for the final oral examination beyond training hours.